Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest A&E Unit:

Northampton General Hospital
Cliftonville
Northampton
NN1 5BD
Tel: 01604 634700
24hr Opening

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Medicals, Test results and Certificates please visit Reception.

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening and lifestyle advice.

Contact a Nurse

Book an appointment on the phone
Delapre Medical Centre 01604 708481
or
Whitefields Surgery 01604 760171
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone
Delapre Medical Centre 01604 708481
or
Whitefields Surgery 01604 760171

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

Our Nurses offer NHS free injections as well as Yellow Fever vaccinations please make an appointment for these treatments.

To request your immunisation history please fill in our online form. Please note there is a charge of £5 for this service.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Private Travel Clinics

Also visit

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…

Bereavement

Facing the Future

The Facing the Future service has been developed by Samaritans and Cruse Bereavement Care to help support people who have been bereaved by suicide.

Telephone: 0208 939 9560

Email: info@facingthefuturegroups.org

Website: www.facingthefuturegroups.org

The Evelyn Centre - Northampton General Hospital

Located in The Evelyn Centre (Area R) at Northampton General Hospital the PALS Bereavement Service provides sympathetic information, advice and support to bereaved relatives and carers by helping them through the practical arrangements that follow the death of an adult patient at the hospital.

Telephone: 01604 523489 or 523454

Email: PALS@ngh.nhs.uk

Website: www.northamptongeneral.nhs.uk

Winston's Wish

Winston’s Wish believes in a society in which every child can get the help they need when someone close to them dies. With the right support at the right time, a child can face the future with confidence and hope.

Telephone: 08088 020 021

Email: info@winstonswish.org.uk

Website: www.winstonswish.org.uk

Facebook: winstonswishcharity

Child Bereavement

Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement.

Telephone: 0800 02 88 40

Website: childbereavementuk.org

Carers

Northamptonshire Carers

Aims to offer comprehensive support services to Carers living in Northamptonshire. The organisation is Carer-Led and their developments will be a response to Carer’s needs.

Telephone: 01933 677907

Website: www.northamptonshire-carers.org

Northampton County Council Advice

​If you care for someone, you are entitled to information and support for yourself.

Website: www.northamptonshire.gov.uk

Who Looks After You?

An organisation dedicated to helping and supporting carers within Northamptonshire.

Telephone: 01933 677907

Email: carers@northamptonshire-carers.org

Website: www.wholooksafteryou.co.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Child Health

Kingsthorpe Children's Centre

Children’s centres provide locality-based support in the centre, in community venues, or in homes.

Telephone: 01604 791537

Website: www.northamptonshire.gov.uk/kingsthorpe

Children's Aid Team

An organisation which helps and supports children with severe learning disabilities between the ages of 5 – 18 years old.

Telephone: 01604 891487

Email: admin@cottonsfarmhouse.org

Website: www.cottonsfarmhouse.org

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Community Groups

Autism Concern - Junior Go For It

Junior Go for It is a youth club which is suitable for children aged 8 to 12 years with high functioning Autism. Sessions are held every other Tuesday during term time (with some trips out during holidays).

Telephone: 01604 239404

Email: marieanne@autismconcern.org

Website: www.northamptonshire.gov.uk/councilservices/autism-concern

Citizens Advice: Central and East Northamptonshire (Northampton)

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

Telephone: 03444 889 629

Website: www.cencab.org.uk

Care With A Difference Activity Centre

An activity centre specifically designed to provide a wide range of services to adults with disabilities.

Telephone: 01604 832346

Website: carewithadifference.net

Voluntary Impact Northamptonshire

Northampton Volunteer Car Scheme is an award winning service for elderly and disabled people living in the Borough of Northampton and Grange Park who have no other way of getting to medical appointments.

Telephone: 01604 628234

Email: carscheme@voluntaryimpact.org.uk

Website: www.voluntaryimpact.org.uk

Dolphin Disco

Dolphin Disco is a monthly club, bar, and raffle for anyone with a disability. It’s held at the Obelisk Rise in Kingsthorpe on the first Thursday of each month.

Email: trinarachel@sky.com

Facebook: DolphinDisco

Social Club Northampton (Spice)

Spice is the UK’s largest Activities, Adventure, Social, Sport and Leisure Group for Adults.

Website: www.spiceeastmids.com

Drugs and Alcohol

Change Grow Live - Northampton

Dedicated to supporting service users with their recovery journey. They aim to offer as many different support options to allow service users to find the recovery option that works for them.

Website: www.changegrowlive.org

Aquarius Northampton

Aquarius in Northamptonshire is based in Northampton town centre and offers three main services: Healthy Futures, Recovery and Gambling.

Telephone: 0300 456 4292

Website: aquarius.org.uk

Email: northamptonshire@aquarius.org.uk

Bridge

Bridge is a substance misuse programme based in Northampton but working throughout the county.

Telephone: 01604 621259

Text only: 07877 041 360

Email: enquiries@bridge-northants.org.uk

Website: www.bridge-northants.org.uk

Facebook: BridgeProg

 

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

More tools and apps

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

Depression, Anxiety & Stress

Depression Understood

An information centre with details link to services and groups within Northamptonshire that can help with depression, anxiety etc.

Website: www.depression-understood.org

Northamptonshire Rape Crisis

A rape crisis centre that provides a safe women only space for women and girls. They are also a rape crisis centre that is able to provide support to men and boys.

Telephone: 0300 2225930

Website: nricc.co.uk

Service Six

A specialist provider of outcome based professional therapeutic support, diversionary and activity services for thousands of hard-to-reach disadvantaged children, young people, adults and families.

Website: www.servicesix.co.uk

The Lowdown

The Lowdown offers a free and confidential drop in service six days a week in Northampton, where you can get the help and support you may need, whatever you are struggling with.

Telephone: 01604 622223
Website: thelowdown.info

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

More services for young people
Elderly Care

Age UK Northamptonshire

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081

Website: www.ageuk.org.uk

Lunch Clubs - Northamptonshire

A list of lunch clubs for older people who would like to socialise whilst enjoying good food.

Online List of Northamptonshire Lunch Clubs

Excercise & Keep Fit - Age UK

The Lifetime Project is run by Kate Kingston and she aims to facilitate and organise courses and activities of interest to the over 55s. Venue is at the Hollowell Village Hall, Thursday at 10am – 11am.

Telephone: 01604 611200

Email: kate.kingston@ageuknorthants.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Alzheimer's Society Northamptonshire

With the right support, people can live well with dementia throughout the condition. More people affected by dementia turn for help to Alzheimer’s Society than to any other charity.

Telephone: 01832 736670

Email: northamptonshire@alzheimers.org.uk

Website: www.carechoices.co.uk

Independent Age

Whatever happens as we get older, we all want to remain independent and live life on our own terms. That’s why, as well as offering regular friendly contact and a strong campaigning voice, Independent Age can provide you and your family with clear, free and impartial advice on the issues that matter: care and support, money and benefits, health and mobility.
A charity founded over 150 years ago, we’re independent so you can be.

Telephone: 0800 319 6789

Website: www.independentage.org

Maternity

Northampton General Hospital

Find out about the maternity services that the hospital offers.

Website: www.northamptongeneral.nhs.uk/maternity

Antenatal Classes

The all inclusive Active Antenatal™ method is an effective and all encompassing pregnancy class, helping you to learn your antenatal education and active birth techniques in a truly effective way. Held at Hardingstone Village Hall on Tuesday evenings.

Telephone: 07581559856

Email: vicki-wilkinson@thedaisyfoundation.com

Website: www.netmums.com

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Mental Health

MIND Northampton and District

We offer high quality recovery-based services to adults and young people who live in the areas of Northampton, Daventry, Brackley, Towcester, or South Northants.

Telephone: 01604 634310 / 624951

Email: mindadmin@btconnect.com

Website: www.northamptonmind.org.uk

Facebook: NorthamptonAndDistrictMind

Rethink Mental Illness - Daventry

We help millions of people affected by mental illness by challenging attitudes, changing lives.

Address: Mind Mental Health Service, Brook Street, Daventry, Northamptonshire NN11 4GG

Telephone: Sanchia Redston, Peter Edge (M) 07562 457968 (group)

Email: daventrycarersgroup@rethink.org

 

Your Mental Wellbeing - A Self Help Guide

Please read our Mental Wellbeing Action Plan page, for detailed information and advice regarding mental health.

Mental Health Northamptonshire Collaborative (MHNC)

Our mental health navigation team provides support in the community to help people improve their general wellbeing. Our service is designed for people experiencing difficulties with their emotional wellbeing, living conditions and physical health.

Telephone: 01604 658813

Email: mentalhealth.navigators@nhs.net

Website: www.nhft.nhs.uk

 

Young Minds

YoungMinds is the UK’s leading charity championing the wellbeing and mental health of you people.

Telephone: 0808 802 5544

Website: youngminds.org.uk

Sexual Health

Northamptonshire Integrated Sexual Health Service

As well as providing sexual health screening they also meet all contraceptive needs, offering emergency contraception as well as ongoing complex contraception.

Website: nhft.verseonecloud.com/sexual-health

Northamptonshire Rape Crisis

A rape crisis centre that provides a safe women only space for women and girls. They are also a rape crisis centre that is able to provide support to men and boys.

Telephone: 0300 2225930

Website: nricc.co.uk

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice.

Telephone: 0845 122 8690

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 0300 1237123

Website: www.fpa.org.uk

Stop Smoking

First for Wellbeing - Stop Smoking

A service that offers free professional support in Northamptonshire, to help you stop smoking.

Website: www.firstforwellbeing.co.uk/smoking

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Support for those with a Disability

Northamptonshire CIL - The Disability Resource Centre

The Northamptonshire Disability resource Centre provides a range of Free services empowering people of all ages who are affected by disability or health conditions to fulfil their potential and aspirations.

We help disabled people, carers and families across Northamptonshire.

Telephone: 0300 303 0203

Website: northamptonshirecil.org.uk

NAB: Northamptonshire Association for the Blind

For more than 115 years, Northamptonshire Association for the Blind (NAB) has been the leading provider of specialist advice, support and information for anyone who is blind or partially sighted living in Northamptonshire.

Telephone: 01604 719193

Website: www.nab.org.uk

Northampton Deafconnect

“Supporting and empowering all Deaf and hearing impaired people to achieve their full
potential and become fully included members of the community. Providing services for Deaf, Deafened, hard of hearing and Deafblind people their families, friends, carers and other professionals.”

Telephone: 01604 589 011

Website: www.ukdeafcommunity.co.uk

Facebook: Deafconnect1874

Northampton MENCAP

We are a local charity, established in 1968 by a group of pioneering individuals. Over the years there have been many ups and downs mostly ups. The needs to be met have changed from educating the public to campaigning for non-discrimination to present day leisure and social activities.

Telephone: 01604 874710

Email: muriel@northamptonmencap.org.uk

Website: northamptonmencap.co.uk

Ability Net

AbilityNet is a UK charity that helps older people and disabled people of all ages use computers and the internet to achieve their goals at home, at work and in education.

Telephone: 0800 269 545

Website: www.abilitynet.org.uk

Weight Management

Age UK Exercise & Keep Fit

The Lifetime Project is run by Kate Kingston and she aims to facilitate and organise courses and activities of interest to the over 55s. Venue is at the Hollowell Village Hall, Thursday at 10am – 11am.

Telephone: 01604 611200

Email: kate.kingston@ageuknorthants.org.uk

DVCC - Boot Camp

The Northampton weight loss boot camp team can provide you with a tailored program ensuring you get the results you desire. All training is conducted by their dedicated team of qualified trainers meaning that you are in safe hands.

Telephone: 0330 1200084

Website: www.thedvcc.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?